Our commitment is to ensure the utmost satisfaction of our customers. In order to ensure prompt deliveries and client satisfaction, we have partnered with leading third-party logistics aggregator Shiprocket.

Order Processing and Dispatch Timeline:

  1. All orders undergo processing and dispatch within 24 to 48 hours from order placement.
  2. Order processing is suspended on Sundays, public holidays, and during geographical and political disturbances.
  3. Cash on Delivery (COD) orders require additional confirmation via WhatsApp from the provided contact number.
  4. Pre-order status are not available for immediate shipping. Such products are shipped only after it comes in stock.

Shipping Charges:

  1. Free shipping is applicable for all orders exceeding ₹499.
  2.  Shipping charge of ₹29 will be added for orders below ₹499.
  3. Cash on Delivery is available for orders between ₹200 - ₹4999.
  4. Cash on Delivery fee ₹59 will be charged for each order.
  5. Shipping charges are not applicable to orders for xSkills, CubeXprt, and event tickets (only if ordered separately). 

NOTE: If your cart has both 'in stock' and 'pre-order' items, please order separately. Delivery follows 'pre-order' timelines; the entire order ships when items are in stock.

 

To resolve any issue faced during shipping feel free to write/call to support@cubelelo.com / 8080573573

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